Uber, Meta Collaborate To Launch Ride Booking Via WhatsApp

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Uber Technologies Inc UBER and Meta Platforms Inc's FB WhatsApp have launched ride-booking via the messenger service in India. WhatsApp has over half a billion users in India, its most extensive single user base, Bloomberg reports

  • The collaboration allows access to Uber's mobility services by sending a message to a WhatsApp chatbot, serving the northern city of Lucknow and looking to expand to more locations.
  • WhatsApp users can register, book rides, and get trip receipts entirely within the chat interface.
  • The WhatsApp booking information will include the driver's name, license plate, and location en route to pick up.
  • Booking a ride via WhatsApp starts in English only but will be expanded to other Indian languages soon.
  • Price Action: UBER shares traded higher by 1.83% at $36.68 in the premarket session on the last check Thursday.
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